Crosswatch is a complete web-based network monitoring service for businesses of any size.  Crosswatch uses leading network monitoring technologies designed to limit network downtime and costly emergency calls.  Because these companies rely on their servers and network more now than ever before for doing day-to-day business, it is important to over the devices 24 x 7.  Crosswatch takes advantage of a centralized network by monitoring and managing business critical elements in real time.  Crosswatch allows a level of protection for these companies, by taking a more proactive approach to finding and addressing server and networking issues.  Crosswatch offers 24 x 7 remote management with IT support through proactive status, notification, escalation, and performance reporting for capacity planning and analysis.

Why have network Monitoring?  Over the last five years, networks have become mission critical for business productivity and have learned that the average cost for one hour of downtime in lost productivity is approximately $2000.  What businesses are looking for is a reliable solution that allows them to have a trained IT staff to monitor their network, support them when a threshold has been passed, provide them with quick and effective response and supply the decision makers with reports that spot network trends which help eliminate emergency calls.  The end result is Crosswatch will save the business time and money.

How does Crosswatch work?  Crosswatch uses your already established network and internet connection to monitor the network devices and uses industry standard ports so there is no need for any firewall reconfiguration.  The first step in protecting a mission critical network is meeting with a Crosspoint engineer to discuss the network and get a defined goal of the monitoring services.  The next step would be to implement the necessary pieces to meet the goals.  After installation and configuration we will establish thresholds for the business critical devices and design an escalation plan for notifications.  Crosspoint will then provide on going support as needed or scheduled.